Need Help?

How we can help you
[ 0 ] November 19, 2012

How we can help you

How we can help you We offer short-term, emergency accommodation for men and women who might otherwise be homeless. In addition to a bedroom and meals, we provide: A resettlement and reconnection service to work with you to find a more suitable place to live long-term. Support and advocacy for you when you attend appointments. […]

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What you need to know
[ 0 ] November 18, 2012

What you need to know

We do not book or reserve beds in advance. If you need a bed, you are advised to come to Jimmy’s as soon as you can. Once you have a space, it is ‘yours’: there is no need to queue up every day. Our beds are in single rooms, each with their own bathroom. We’ll […]

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Guest Charter
[ 0 ] November 17, 2012

Guest Charter

Jimmy’s: Rights & Responsibilities With thanks to current and former guests who helped to write this charter. You have the right to: Dignity, privacy and respect Be treated as an individual in a non-judgemental way Expect confidentiality and honesty Your safety Be involved in your support and resettlement plans Be involved in how Jimmy’s is […]

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Services in Cambridge
[ 0 ] November 16, 2012

Services in Cambridge

There are many services and organisations in Cambridge that can offer you help and support. Please let us know if you’d like help to to make contact with one of these.   Advice   Cambridge Citizens Advice Bureau 66 Devonshire Road CAMBRIDGE Cambridgeshire CB1 2BL Telephone: 0844 848 7979   Cambridge City Council Mandela House […]

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Confidentiality and data protection
[ 0 ] November 15, 2012

Confidentiality and data protection

As a professional team, all information we have about you is held in confidence. It is not released to people outside Jimmy’s, except as agreed in the Licence Agreement or as required under applicable law. Jimmy’s will maintain this information and confidentiality even after a person ceases to be a guest. Jimmy’s will take all […]

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Complaints
[ 0 ] November 14, 2012

Complaints

Our staff  work hard to make you feel welcome, comfortable and supported during your stay. They have a difficult job to do in balancing the needs of each individual with those of everyone else at Jimmy’s. However, if you are dissatisfied with any aspect of the service, please speak to a member of staff and […]

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